Dear Valued Customers and Friends
We wanted to update you on what we are doing to safeguard both our customers and employees during this uncertain time of the COVID-19 pandemic.
PLEASE NOTE: WE ARE OPEN FOR CUSTOMER SHOPPING, AS WELL AS FOR PICK-UP ORDERS.
Your health comes first. We are following provincial protocol regarding in-store shopping. There is a 20 person capacity in the store, and we require all customers and staff to wear a mask.
Foodsmiths has also implemented protective measures against the coronavirus. We are providing products for sanitizing carts and disposable gloves in our cart area, as well as frequent wipe downs and sanitizing in all areas of our store, especially our cash area and PIN pads, with a high quality, commercial grade disinfectant.
We are providing tissues in our cash area to cover your mouth and nose if you need to sneeze or cough. There is a waste can to dispose of the tissues after use.
We have plexiglass shields up at our cash area.
We have hand sanitizer available for our customers.
We ask that one to two people per household shop in the store. We are permitting 20 people in the store at one time.We are observing the 6 ft rule of social distancing. This is one of the best practices to protect your health and well being, and the health of your family and the community at large. Please help us maintain this important rule.
WE ARE NOW ALLOWING REUSABLE CONTAINERS: We encourage you to bring in CLEAN containers for filling with edibles and non-edibles at our Eco Friendly Fill Station. PLEASE NOTE: This can change at any time with new regulation from the Health Unit.
You can bring your own bags but we ask that you bag your groceries yourself.We are wrapping all food bin items, such as muffins, scones and tea biscuits, to help minimize exposure. We are closing our Self Serve Olive Cart temporarily as well.
We have reduced our hours during the week to help limit exposure: Monday to Saturday 8am - 6pm. Sundays 9am - 5pm.
If you are a senior person or a person with a disability, we recommend coming to the store between 8am and 9am for the best access. We are not experiencing overcrowding and our store remains calm and secure.
Foodsmiths is offering a shopping service for pick-up. Find the information here.
As you probably know, area stores including Foodsmiths have been extremely busy and shelves have been emptied of certain products. Be assured that our supply chain is well established and there are currently no shortages reported. We are replenishing our stock as quickly as possible so we can provide you with a full choice of products.
Our prices will remain the same as always, dependent on our supply chain, but we promise you that we will NEVER take advantage of any situation to artificially inflate prices.
Thank you for your understanding, co-operation, and patience as we navigate through the coming days.
Let’s all do our part to contain the spread of COVID-19. We can do this!
Foodsmiths, Your Local Natural Health Food Store